In 2022, we partnered with the United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) in collaboration with the secretariat of the Inter-Agency Standing Committee (IASC), to together make sure community feedback was spurring necessary reform where it is needed: right at the top.  

The Cash Barometer launched in CAR in 2020 in the context of the COVID-19 pandemic, where we sought to capture the voices of market traders and CVA recipients in the context of the developing crisis. Since then, CVA significantly scaled up in CAR, making it even more critical than ever to ensure the voices of CVA recipients are heard.

Ground Truth Solutions has been tracking the experiences of aid recipients in Somalia and Somaliland since 2017. In this time, cash and voucher recipients have consistently requested more involvement and consultation from aid actors than they receive.

In late 2019, we launched the Cash Barometer in Nigeria with a survey of CVA recipients in Borno State. Following the COVID-19 pandemic, we adapted our approach to explore how CVA recipients, humanitarians, and financial service providers perceived the economic impact of the pandemic.

In collaboration with the World Food Programme (WFP), Ground Truth Solutions explored the lived experiences or user journeys of women receiving mobile money in Somalia.

Lack of funding, the COVID-19 pandemic, and attacks on health care make Afghanistan’s health system fragile. Community perceptions on healthcare can inform better health programming.

Ground Truth Solutions aims to provide Rohingya and local communities with a way to express their views and give feedback.

In 2020, we collected feedback from internally displaced people and non-displaced people on their experience with the humanitarian aid they received over the past six months and the impact COVID-19 was having on their lives.

This project aims to provide a check and balance on the endless rhetoric around ‘putting people at the centre’ by ensuring the views of crisis-affected Haitians are forefront in local decisions and global discussion.

The 34 camps in Cox’s Bazar, Bangladesh are some of the most densely populated areas in the world, housing some 860,000 Rohingya refugees who have fled their native country to seek protection from persecution and violence. Fears of a deadly coronavirus outbreak prompted a swift government-issued lockdown in March 2020, with humanitarians having to limit operations to essential services only.

As the Covid-19 pandemic took hold, we knew that listening to community feedback about what worked and what didn’t would be more important than ever when humanitarians, health workers, governments, and others came together to combat the virus.

With experience in designing simple and sustainable feedback systems, and the ability to train NGOs in how to best implement them, Ground Truth Solutions supported local Afghan NGOs in building the tools, skills and experience necessary to run systematic feedback mechanisms independently.

Ground Truth Solutions worked with the International Federation of Red Cross and Red Crescent Societies (IFRC) to engage volunteers across its 49 countries of operation in Africa.

Ground Truth Solutions has been supporting Accountability to Affected People efforts under the U-Learn Consortium which promotes improved outcomes for refugees and host communities in Uganda.

Aiming to strengthen localisation through capacity building, we worked to support local actors in the region by embedding sustainable, locally-led solutions in-country.

Since 2018, we have been tracking the perceptions of people affected by crisis in the Lac, Ouaddaï and Logone Oriental provinces to highlight their opinions about the humanitarian aid they receive.

Global claims of improved accountability in humanitarian action are not often supported by evidence. That’s why we work with humanitarian actors in CAR who are aiming to improve accountability to affected populations, by tracking and sharing the views of people receiving aid.

In collaboration with CAMEALEON and WFP, Ground Truth Solutions explored the lived experiences or user journeys of Syrians receiving multi-purpose cash (MPC) assistance from the World Food Programme (WFP) in Lebanon.

In partnership with the Netherlands Red Cross (NLRC) and the Ugandan Red Cross Society (URCS), Ground Truth Solutions supported the creation and implementation of a systematic feedback system for the Innovative Approaches to Response Preparedness (IARP) project in Uganda.

As a part of our global initiative to gauge perceptions on Covid-19, we have partnered with the UNOPS Iraq Information Centre (IIC) to hear what refugees, returnees, and IDPs have to say about the response to the pandemic.